Services included would be: hardware and software installations, backup of crucial data, cleaning, and other general I.T. work. Having these hours pre-booked can be advantageous where there is a greater quantity of equipment to be serviced but doesn’t require active management on our part. This option is most suitable for small offices, schools (both primary and secondary) and some industrial users.
How it works:
The service callouts are logged in our system, the call time would be scheduled for a specific day and time, then deducted from your bank of hours as they are used.
This would continue until your total time has run out. If you run out, you can always purchase additional hours or add-on to the existing by speaking to one of our staff members for rates.
Pricing below are applicable volume rates compared to Standard Callout Fees: €85.00
| Hours | Hours Rate | Advantages |
|---|---|---|
| 10 Hrs | €80.00 | Used for any purpose* |
| 20 Hrs | €77.00 | Use individually or as a block |
| 30 Hrs | €70.00 | Re-purchase a block at any time |
| 40 Hrs | €65.00 | Time Limit now lifted for usage |
Some Terms & Conditions Apply
• *Excludes networking/cabling as this may require external/third party services
• Doesn’t include a “priority” / “same day” callout/repair service - if this is required, an additional fee will apply
• Callout charges or travel time may apply for distances over 30 miles (Subject to consultation & requirements)
• This option does not include management - client requested service only
• Does include backup schedule creation but excludes monitoring and management of same
• Excludes “Data Recovery” due to nature of work required (This is standard with all Agreements)
• Hourly rates subject to review/change bi-annually. (Does not apply to existing packages purchased prior to change)